Zane Quimby

AI summary

Caller asked about wrong number. Answered pricing and what the first visit covers; offered a consult time.

Transcript

1. AI agent

   Thanks for calling Northlane Men's Health — this is the front desk assistant. How can I help?
2. Caller

   I saw your site. Question about wrong number.
3. AI agent

   Happy to help with that. Have you been seen at Northlane before, or would this be a first visit?
4. Caller

   No, first visit.
5. AI agent

   Got it. The first visit is a consult with one of our providers — we go over your history, order labs if they're needed, and map out options. There's no obligation to start anything that day.
6. Caller

   And what's the cost on that?
7. AI agent

   The consult is $99, and it applies toward your program if you decide to move forward. I can't quote treatment pricing over the phone since it depends on what the provider recommends and your labs.
8. Caller

   Okay, what have you got this week?
9. AI agent

   I can text you a link with everything that's open — pick whatever fits and it's booked. Is the number you're calling from the best one?
10. Caller

    Yeah that works.
11. AI agent

    Sent. Anything else I can help with?
12. Caller

    One more — do you do telehealth?
13. AI agent

    We do offer telehealth for follow-ups; the first consult we like to do in person so we can get labs drawn.
14. Caller

    Got it, thanks.
15. AI agent

    Thanks for calling Northlane — we'll see you soon.