Lorenzo Dunmore

AI summary

Caller asked about insurance-only — we're cash pay. Sent a booking link by text during the call.

Transcript

1. AI agent

   Thanks for calling Northlane Men's Health — this is the front desk assistant. How can I help?
2. Caller

   Hi — I'm calling about insurance-only — we're cash pay.
3. AI agent

   Happy to help with that. Have you been seen at Northlane before, or would this be a first visit?
4. Caller

   First time.
5. AI agent

   Got it. The first visit is a consult with one of our providers — we go over your history, order labs if they're needed, and map out options. There's no obligation to start anything that day.
6. Caller

   And what's the cost on that?
7. AI agent

   The consult is $99, and it applies toward your program if you decide to move forward. I can't quote treatment pricing over the phone since it depends on what the provider recommends and your labs.
8. AI agent

   Thanks for calling Northlane — we'll see you soon.