Inbox
New leads first — oldest waiting on top — then unread conversations. Updates automatically.
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New leads (16) — oldest waiting 20d 14h
- Orion LockhartJul 31, 2:54 PMWaiting 20d 14h for first contactnew leadSMSworkFollow up→ The consult is $99 and it applies toward your program. Treatment pricing depends on your labs, so the provider will go tvoicewaiting 21d
- Lorenzo GranthamJul 29, 4:48 PMWaiting 17d 11h for first contactnew leadSMSworkFollow up← Do you have anything after work?voicewaiting 17d
- Malik OakleyJul 10, 7:36 PMWaiting 17d 5h for first contact🔥 hotnew leadSMShotFollow up← Yeah send itvoicewaiting 17d
- Tobias VandermeerJul 21, 6:19 PMWaiting 16d 3h for first contactnew leadworkFollow upED — asking about non-pill optionsvoicewaiting 16d
- Nash EverlyJul 20, 3:43 PMWaiting 13d 20h for first contactnew leadSMSworkFollow up→ The consult is $99 and it applies toward your program. Treatment pricing depends on your labs, so the provider will go twebwaiting 14d
- Damon FitzgeraldJul 25, 2:13 PMWaiting 12d 7h for first contactfollow up now🌱 nurture ×1new leadworkFollow upGLP-1 weight programvoicewaiting 12d
- Bennett PembertonJul 13, 8:30 PMWaiting 9d 19h for first contactnew leadSMSworkFollow up→ The consult is $99 and it applies toward your program. Treatment pricing depends on your labs, so the provider will go tvoicewaiting 10d
- Jonah KensingtonJul 25, 9:02 PMWaiting 9d 10h for first contactnew leadSMSworkFollow up← Booked. Thanksvoicewaiting 9d
- Andre KirkwoodAug 2, 1:13 PMWaiting 8d 6h for first contactnew leadSMSworkFollow up← Do you have anything after work?voicewaiting 8d
- Ulises FitzgeraldAug 3, 8:14 AMWaiting 7d 10h for first contact🔥 hotnew leadSMShotFollow up← Do you have anything after work?smswaiting 7d
- Ulises EverlyJul 31, 3:49 AMWaiting 6d 17h for first contact🔥 hotnew leadSMShotFollow up← What's the cost?smswaiting 7d
- Gideon LambertAug 4, 3:27 AMWaiting 3d 21h for first contactnew leadSMSworkFollow up← Booked. Thankssmswaiting 4d
- Orion MerriweatherAug 3, 7:27 AMWaiting 3d 14h for first contactnew leadworkFollow upIV therapy pricingvoicewaiting 4d
- Orion WhitlockAug 3, 1:18 PMWaiting 3d 8h for first contactnew leadworkQualifiedlow energy, wants T levels checkedwebwaiting 3d
- Mercer ThackerayJul 16, 9:02 AMWaiting 1d 20h for first contact🔥 hotnew leadSMShotFollow up← What's the cost?voicewaiting 2d
- Willem BrantAug 6, 3:21 AMWaiting 18h 21m for first contactnew leadworkNewhair restorationwebwaiting 18h
Needs reply (2) — waiting patients first, then due follow-ups
- +14154626666Aug 4, 9:32 AMCallreplyworkNew← The user initially expressed frustration but then inquired about Botox. The agent clarified that Northlane Men's Healthsmsreplied 0m
- +15053045360Aug 4, 5:32 PMCallreplyworkNew← The user called Northlane Men's Health and Aesthetics to inquire about treatment pricing. After initially asking about avoicereplied 0m
AI answered — needs your follow-up (21) — longest owed first
- Jasper WhitlockAug 6, 4:32 AM🤖 AI answeredSMSreplyworkFollow up← Do you have anything after work?smsreplied 4m
- Jasper AshcroftAug 6, 4:25 AM🤖 AI answeredSMSworkFollow up→ We do — Riverside runs until 6pm weekdays and Eastgate until 6. Want me to send the link?voicereplied 5m
- Yusuf QuimbyAug 5, 11:04 PM🤖 AI answeredSMSreplyworkFollow up← What's the cost?smsreplied 1m
- Gideon KirkwoodAug 5, 10:22 PM🤖 AI answered🔥 hotSMSreplyhotFollow up← Yeah send itbookingreplied 29m
- Jasper EllsworthAug 5, 6:38 PM🤖 AI answeredSMSworkQualified→ Here you go — pick any slot that works: https://apps.practicekit.io/book/online/pub_demo_northlanesmsreplied 13m
- Malik ThackerayAug 5, 4:42 PM🤖 AI answeredSMSworkQualified→ Here you go — pick any slot that works: https://apps.practicekit.io/book/online/pub_demo_northlanevoicereplied 17m
- Gideon QuimbyAug 5, 10:14 AM🤖 AI answered🔥 hotSMShotQualified→ The consult is $99 and it applies toward your program. Treatment pricing depends on your labs, so the provider will go tsmsreplied 1m
- Ulises UnderhillAug 4, 8:44 PM🤖 AI answeredSMSreplyworkNew← What's the cost?voicereplied 2m
- Omar StanfieldAug 4, 5:28 PM🤖 AI answered🔥 hotSMShotNew→ The consult is $99 and it applies toward your program. Treatment pricing depends on your labs, so the provider will go tvoicereplied 2m
- Caleb WestbrookAug 4, 1:03 AM🤖 AI answered🔥 hotSMSreplyhotFollow up← What's the cost?smsreplied 2m
- Rico AldanaAug 4, 12:33 AM🤖 AI answeredSMSreplyworkFollow up← ok let me think about itwebreplied 8m
- Porter AshcroftAug 3, 5:44 PM🤖 AI answeredSMSworkFollow up→ Here you go — pick any slot that works: https://apps.practicekit.io/book/online/pub_demo_northlanewebreplied 2m
- Tobias WestbrookAug 3, 3:44 PM🤖 AI answeredSMSworkFollow up→ The consult is $99 and it applies toward your program. Treatment pricing depends on your labs, so the provider will go twebreplied 2h
- Jonah LockhartAug 3, 3:30 AM🤖 AI answeredSMSworkFollow up→ You're all set — we'll text a reminder the day before. Reply here anytime.voicereplied 3m
- Emmett EllsworthAug 3, 1:24 AM🤖 AI answered🔥 hotSMSreplyhotFollow up← Booked. Thankswebreplied 3m
- Rafael JessupAug 3, 1:14 AM🤖 AI answeredSMSreplyworkFollow up← Do you have anything after work?voicereplied 42m
- Rafael IngersollAug 2, 9:09 PM🤖 AI answered🔥 hotSMSreplyhotFollow up← What's the cost?voicereplied 3m
- Zane FitzgeraldAug 2, 12:06 PM🤖 AI answeredSMSreplyworkQualified← Do you have anything after work?voicereplied 6h
- Vance DanforthAug 2, 1:56 AM🤖 AI answered🔥 hotSMSreplyhotNew← Do you have anything after work?smsreplied 2m
- Ren KimuraAug 2, 11:44 AM🤖 AI answeredWeb chatworkQualified→ Yes — they're commonly combined, and the provider coordinates both plans in one membership review. I've noted it for youwebchatreplied 5m
- Min-Jun SeongAug 6, 12:57 AM🤖 AI answeredWeb chatworkNew→ Appointments — it keeps your wait at zero. Same-week slots are usually open at both Denver offices. Happy to text you thwebchatreplied 2m
Waiting on patient (77)
- Rafael DunmoreAug 6, 4:32 AM🔥 hotSMSreplyhotUnqualified← Booked. Thanksvoicereplied 1m
- Orion KensingtonAug 6, 4:32 AMSMSworkUnqualified→ We do — Riverside runs until 6pm weekdays and Eastgate until 6. Want me to send the link?bookingreplied 3m
- Vance EllsworthAug 6, 4:32 AMSMSAttended→ Here you go — pick any slot that works: https://apps.practicekit.io/book/online/pub_demo_northlaneimportwaiting 764d
- Garrett MerriweatherAug 6, 4:32 AMSMSreplyAttended← Yeah send itimportwaiting 894d
- Tobias StanfieldAug 6, 1:56 AMSMSworkUnqualified→ We do — Riverside runs until 6pm weekdays and Eastgate until 6. Want me to send the link?voicereplied 1m
- Damon DanforthAug 6, 1:43 AMSMSreplyworkUnqualified← Booked. Thankssmsreplied 3m
- Jasper IngersollAug 5, 11:13 PMSMSreplyAttended← Booked. Thanksimportwaiting 147d
- Xavier RidgewayAug 5, 10:50 PMSMSreplyAttended← Yeah send itimportwaiting 693d
- Elias MerriweatherAug 5, 10:00 PM🔥 hotSMShotUnqualified→ The consult is $99 and it applies toward your program. Treatment pricing depends on your labs, so the provider will go tbookingwaiting 18d
- Tobias PrescottAug 5, 8:37 PMSMSConverted→ The consult is $99 and it applies toward your program. Treatment pricing depends on your labs, so the provider will go timportwaiting 495d
- Quentin SinclairAug 5, 8:35 PMSMSworkUnqualified→ Here you go — pick any slot that works: https://apps.practicekit.io/book/online/pub_demo_northlanevoicereplied 23m
- Caleb CarringtonAug 5, 7:01 PMSMSworkBooked→ Here you go — pick any slot that works: https://apps.practicekit.io/book/online/pub_demo_northlanesmsreplied 2m
- Ulises AshcroftAug 5, 6:47 PMSMSAttended→ We do — Riverside runs until 6pm weekdays and Eastgate until 6. Want me to send the link?importwaiting 876d
- Isaiah AshcroftAug 5, 6:08 PMSMSreplyAttended← What's the cost?importwaiting 281d
- Hayes WhitlockAug 5, 2:48 PMSMSAttended→ The consult is $99 and it applies toward your program. Treatment pricing depends on your labs, so the provider will go timportwaiting 372d
- Marcus DelgadoAug 5, 2:12 PM🔥 hotSMShotBooked→ You're all set for Thursday 10am at Riverside — free parking behind the building, entrance off Larkspur. Reply here anytvoicereplied 1m
- Garrett HawthorneAug 5, 12:23 PMSMSAttended→ The consult is $99 and it applies toward your program. Treatment pricing depends on your labs, so the provider will go timportwaiting 538d
- Jasper NorthropAug 5, 12:09 PMSMSConverted→ Here you go — pick any slot that works: https://apps.practicekit.io/book/online/pub_demo_northlaneimportwaiting 251d
- Wesley GranthamAug 5, 10:24 AM🔥 hotSMSreplyhotLost← Booked. Thanksvoicereplied 2m
- Orion RutherfordAug 5, 10:14 AM🔥 hotSMSreplyhotBooked← Yeah send itsmsreplied 3m
- Dominic GalloAug 5, 10:13 AM🔥 hotSMSreplyhotBooked← Will do tonight, on shift right nowvoicereplied 4m
- Andre YardleyAug 5, 8:05 AMSMSreplyConverted← Yeah send itimportwaiting 556d
- Franklin ThackerayAug 5, 7:51 AMSMSAttended→ We do — Riverside runs until 6pm weekdays and Eastgate until 6. Want me to send the link?importwaiting 846d
- Keaton NorthropAug 5, 7:46 AMSMSAttended→ Here you go — pick any slot that works: https://apps.practicekit.io/book/online/pub_demo_northlaneimportwaiting 170d
- Fletcher PembertonAug 5, 7:17 AMSMSworkLost→ The consult is $99 and it applies toward your program. Treatment pricing depends on your labs, so the provider will go twebwaiting 63d
- Emmett IngersollAug 5, 6:55 AMSMSworkLost→ The consult is $99 and it applies toward your program. Treatment pricing depends on your labs, so the provider will go tsmsreplied 1m
- Wesley KirkwoodAug 5, 5:36 AMSMSAttended→ Here you go — pick any slot that works: https://apps.practicekit.io/book/online/pub_demo_northlaneimportwaiting 150d
- Xavier GranthamAug 5, 5:03 AMSMSreplyworkUnqualified← Yeah send itvoicereplied 20m
- Orion IngersollAug 5, 3:31 AMSMSConverted→ The consult is $99 and it applies toward your program. Treatment pricing depends on your labs, so the provider will go timportwaiting 854d
- Ulises FairbanksAug 5, 2:19 AMSMSreplyAttended← What's the cost?importwaiting 252d
- Elias HollowayAug 5, 12:01 AMSMSreplyAttended← What's the cost?importwaiting 754d
- Mercer GranvilleAug 4, 9:34 PMSMSreplyAttended← Yeah send itimportwaiting 710d
- Ulises CarringtonAug 4, 9:31 PMSMSworkUnqualified→ Here you go — pick any slot that works: https://apps.practicekit.io/book/online/pub_demo_northlanebookingreplied 2m
- Nash ZimmermanAug 4, 8:57 PMSMSreplyworkUnqualified← Do you have anything after work?smsreplied 3m
- Kingston UnderhillAug 4, 8:44 PMSMSreplyAttended← What's the cost?importwaiting 408d
- Damon AshcroftAug 4, 7:12 PMSMSConverted→ Here you go — pick any slot that works: https://apps.practicekit.io/book/online/pub_demo_northlaneimportwaiting 510d
- Mercer RutherfordAug 4, 6:35 PMSMSConverted→ The consult is $99 and it applies toward your program. Treatment pricing depends on your labs, so the provider will go timportwaiting 492d
- Tobias ThackerayAug 4, 5:23 PMSMSworkUnqualified→ You're all set — we'll text a reminder the day before. Reply here anytime.bookingreplied 4m
- Orion HawthorneAug 4, 5:12 PMSMSreplyworkUnqualified← What's the cost?smsreplied 2m
- Caleb UnderhillAug 4, 4:59 PMSMSworkUnqualified→ The consult is $99 and it applies toward your program. Treatment pricing depends on your labs, so the provider will go tvoicereplied 20m
- Gideon ThackerayAug 4, 2:45 PMSMSreplyAttended← Yeah send itimportwaiting 226d
- Fletcher JessupAug 4, 2:38 PMSMSreplyworkUnqualified← What's the cost?webreplied 2m
- Omar WhitlockAug 4, 1:50 PMSMSreplyConverted← What's the cost?importwaiting 494d
- Hayes WestbrookAug 4, 10:56 AMSMSreplyworkUnqualified← What's the cost?webreplied 2m
- Xavier NorthropAug 4, 9:28 AM🔥 hotSMShotLost→ You're all set — we'll text a reminder the day before. Reply here anytime.smsreplied 3m
- Franklin GranthamAug 4, 9:19 AMSMSreplyworkBooked← What's the cost?voicereplied 3h
- Emmett MarchettiAug 4, 6:37 AMSMSAttended→ Here you go — pick any slot that works: https://apps.practicekit.io/book/online/pub_demo_northlaneimportwaiting 772d
- Sam PruittAug 4, 4:23 AMSMSreplyworkBooked← Perfect thankssmsreplied 9m
- Omar BraddockAug 4, 4:00 AMSMSworkUnqualified→ Here you go — pick any slot that works: https://apps.practicekit.io/book/online/pub_demo_northlanesmsreplied 2m
- Wesley MarchettiAug 4, 2:36 AMSMSreplyAttended← Booked. Thanksimportwaiting 759d
- Nash RutherfordAug 3, 11:42 PMSMSAttended→ Here you go — pick any slot that works: https://apps.practicekit.io/book/online/pub_demo_northlaneimportwaiting 732d
- Hector UnderhillAug 3, 10:14 PMSMSworkBooked→ You're all set — we'll text a reminder the day before. Reply here anytime.webreplied 1m
- Caleb RutherfordAug 3, 7:14 PMSMSreplyConverted← Do you have anything after work?importwaiting 200d
- Ivan BellamyAug 3, 6:51 PMSMSreplyConverted← What's the cost?importwaiting 604d
- Fletcher StanfieldAug 3, 4:25 PMSMSreplyworkConverted← Do you have anything after work?voicereplied 26m
- Mercer ZimmermanAug 3, 4:23 PMSMSworkLost→ We do — Riverside runs until 6pm weekdays and Eastgate until 6. Want me to send the link?webreplied 4h
- Andre HollowayAug 3, 4:11 PMSMSworkUnqualified→ Here you go — pick any slot that works: https://apps.practicekit.io/book/online/pub_demo_northlanevoicereplied 4m
- Mercer KensingtonAug 3, 3:17 PMSMSAttended→ You're all set — we'll text a reminder the day before. Reply here anytime.importwaiting 730d
- Damon MerriweatherAug 3, 1:37 PMSMSreplyworkLost← Yeah send itsmsreplied 1m
- Andre VandermeerAug 3, 12:12 PMSMSAttended→ We do — Riverside runs until 6pm weekdays and Eastgate until 6. Want me to send the link?importwaiting 768d
- Corbin AshcroftAug 3, 11:57 AMSMSAttended→ You're all set — we'll text a reminder the day before. Reply here anytime.importwaiting 585d
- Tobias SinclairAug 3, 11:32 AMSMSAttended→ We do — Riverside runs until 6pm weekdays and Eastgate until 6. Want me to send the link?importwaiting 274d
- Xavier HollowayAug 3, 6:27 AMSMSreplyworkUnqualified← Do you have anything after work?voicewaiting 6d
- Yaw OseiAug 3, 5:43 AM🔥 hotSMSreplyhotBooked← Thanks! See you thenwebreplied 12m
- Gideon OakleyAug 3, 4:59 AM🔥 hotSMSreplyhotLost← What's the cost?voicereplied 3m
- Gideon YardleyAug 3, 4:46 AMSMSreplyAttended← Yeah send itimportwaiting 389d
- Jonah GranthamAug 2, 10:51 PMSMSreplyAttended← What's the cost?importwaiting 651d
- Caleb VandermeerAug 2, 9:31 PMSMSreplyworkUnqualified← Booked. Thanksbookingreplied 1m
- Nash NorwoodAug 2, 4:46 PMSMSreplyAttended← Booked. Thanksimportwaiting 733d
- Vance KensingtonAug 2, 9:37 AMSMSreplyworkUnqualified← Yeah send itvoicereplied 1m
- Gideon StanfieldAug 2, 9:13 AM🔥 hotSMSreplyhotAttended← Yeah send itwebreplied 87m
- Lorenzo EllsworthAug 2, 8:20 AMSMSworkUnqualified→ Here you go — pick any slot that works: https://apps.practicekit.io/book/online/pub_demo_northlanewebreplied 4m
- Gideon DanforthAug 2, 7:37 AMSMSAttended→ We do — Riverside runs until 6pm weekdays and Eastgate until 6. Want me to send the link?importwaiting 396d
- Jasper NorwoodAug 2, 5:39 AMSMSreplyworkUnqualified← Yeah send itbookingreplied 2h
- Tobias CarringtonAug 2, 5:26 AM🔥 hotSMShotLost→ The consult is $99 and it applies toward your program. Treatment pricing depends on your labs, so the provider will go tvoicereplied 4m
- Paulo SilvaAug 2, 3:53 AMSMSworkLost→ Hi Paulo — last note from me: if you ever want to pick it back up, this number reaches us anytime. Take care!smsreplied 14m
- Xavier YardleyAug 2, 2:17 AMSMSreplyAttended← Do you have anything after work?importwaiting 801d
Rico AldanaFollow up
+15555553010rico.a@example.comdemo-baselinedemotriage:work
SMS
Saw your weight loss program online. How is it different from the websites that just mail you the shots?
Aug 3, 2026, 11:43 PM
SMSAI
Great question — the short answer is provider oversight: dosing adjusted to how you respond, labs when needed, and a human to call. Program from $399/mo including visits. Want the full breakdown?
Aug 3, 2026, 11:45 PM
SMS
Maybe. Do I have to come in every month?
Aug 4, 2026, 12:03 AM
SMSAI
Nope — check-ins can be telehealth, and in-person only when labs are due. Most members come in every 2-3 months.
Aug 4, 2026, 12:04 AM
SMS
ok let me think about it
Aug 4, 2026, 12:33 AM
Lead created from web · Aug 6, 2026, 4:33 AM
SMS consent captured · Aug 6, 2026, 4:33 AM
Tag added: triage:work · Aug 6, 2026, 4:33 AM
Triaged: WORK · Aug 6, 2026, 4:33 AM
Stage new → follow_up · Aug 6, 2026, 4:33 AM
Internal note · user:demo-staff · Aug 6, 2026, 4:33 AM
Comparing us with an online-only program. Wants provider oversight — send the lab-inclusion angle.
SMSEmailNoteTemplates…
🤖 Send to AIText +15555553010…
Send SMSReplying is disabled in the public demo — in the product, your team answers right here, inserts a canned template, or hands the thread to the AI with one click.